Starter policy — adapt this to your actual refund practice and the consumer laws that apply to your business before accepting payments.
Digital products
Products on this store are digital items, such as software, scripts, templates and downloadable assets. Because digital delivery can begin immediately, a change of mind after delivery may not qualify for a refund where the law permits that limitation. This policy does not limit any mandatory legal rights.
When to contact us
Please contact support if you were charged more than once, the order was not correctly recorded, a file is missing, or a product has a material technical defect that prevents it from working as described. Include your order number, product name and a concise description of the issue. Do not include payment credentials.
How requests are reviewed
We will review the order and may ask for reasonable details to reproduce a technical issue. Where appropriate, we may provide a corrected file, instructions, replacement access or a refund, subject to the applicable law and payment-provider rules.
How to contact us
Email peoplechooser@gmail.com using the support address configured for the store, and include your order number. Replace this example address if your actual support address is different.